If you haven't received your refund within 7 business days of approval, please first check with your bank or payment provider. If the issue persists, contact us at support@mayrahomes.co.in and we will investigate promptly.

In most cases, you will not need to return the product. However, for certain items, our team may request the product to be returned before processing the refund. Our support team will guide you through the process.

Yes, if your refund request is approved, you will receive a full refund of the product amount. Shipping charges are non-refundable unless the return is due to an error on our part (e.g., wrong or damaged item sent).

Once your refund request is approved, the amount will be credited back to your original payment method within 5–7 business days. Processing times may vary depending on your bank or payment provider.

To initiate a refund, please contact our support team at support@mayrahomes.co.in within 7 days of receiving your order. Include your order number, a description of the issue, and clear photos of the product. Our team will review your request within 2 business days.

At Mayra Homes, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a refund within 7 days of delivery, subject to the conditions outlined below.

Items are eligible for a refund if they are received in a damaged, defective, or incorrect condition. Please note that customised or made-to-order products are not eligible for refunds unless they arrive damaged or faulty.